What’s the big idea? Probably the difference between growing and being forgotten for brands in 2023

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Thought Leadership

What’s the big idea? Probably the difference between growing and being forgotten for brands in 2023 

At a time when consumer spending seems uncertain, caution probably feels like a sensible path to take, but slow and steady will not win this race. Do something different, command attention or risk getting lost in the sea of same and at worst, forgotten, says Toby Boon, Powered by Nine’s Director of Strategy & Creative Solutions.  

“I want my MTV”, Mohammed Ali as St Sebastian on the cover of Esquire, Bobby Kennedy’s election campaign – when it comes to Big Ideas, there are few people in advertising who can claim to have had more than George Lois. 

In fact the legendary ad man, who passed away late last year, was often known as the “father of the Big Idea” – defining a concept that doesn’t just connect with consumers, but sears the virtues of the product into the viewer’s brain and heart”.  

For most of us working in media, marketing and advertising it was probably the “big ideas” that first attracted us to our trade, and it is the pursuit of them which keeps many of us in the business.

But for every “I still call Australia home” or “Tonight, I’ll be eating …” there are hundreds of hardworking campaigns that manage to drive sales, raise awareness and nudge their brand in the right direction. And surely that’s enough, right? 

Maybe not. In 2021, Havas’ Meaningful Brands study described an “age of cynicism” with respondents stating that 75 per cent of brands could simply disappear overnight and be easily replaced.  

Cost-of-living pressures are another factor driving changes in Australians’ consumer behaviour as they seek to balance a desire to align with brands that reflect their values and the realities of their budget. According to McKinsey, Australian shoppers are increasingly switching brands and open to experimentation with how and where they shop 

So what will it take for brands to survive and thrive in 2023 – to stand out from the pack and build those meaningful, longer-lasting connections with consumers? Put simply, it will take bigger, better ideas. But big ideas don’t always come easy. George Lois told us that “you can be cautious, or you can be creative (but there is no such thing as a cautious creative)”.  

At a time when consumer spending seems uncertain, caution probably feels like a sensible path to take, but slow and steady will not win this race.  

I believe there is a path for brands to cut through and navigate the choppier waters of 2023’s consumer behaviour. And whilst Lois could define the options in two “C”s – creativity and caution – it will take me three (or maybe four) to make my case.  

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Toby Boon
Director of Strategy & Creative Solutions
Powered by Nine

Confident partnerships


There is no doubt that media consumption is changing, but as a recent Kantar study has demonstrated, Total TV remains the dominant player when it comes to raising brand awareness and driving overall impact. 

Yet it’s not only reach that TV sponsorships and alignments deliver on. Integration within these environments has been proven to boost the effectiveness of broader campaigns, in particular driving up the impact of TVCs. 

Mass media-led partnerships which brands can be confident in offer a strong foundation for big ideas. Westpac’s new partnership with the NRL makes sense from an audience and reach perspective, but it is the way in which the bank has leveraged its sponsorship to change the vernacular of the game and deliver additional value to fans via the Westpac Red Zone which will create long-lasting cut-through. 

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Courageous creativity


Former Dove and Burger King marketing chief-turned Activision Blizzard CMO, Fernando Machado, told us: “In the world that we live in people have more important things to do than paying attention to your brand. So you may as well do something different, unique, engaging, that will earn people’s attention.” 

Back in 2020, marketers faced similarly uncertain times – albeit in different circumstances – and many in the industry responded by playing it safe. Wistful piano tracks and supportive “we’ve got this” messages blended into each other. No brand in 2023 wants to be “one of the pack”. It’s in moments like this that brave brands will make big moves with real meaning behind them – such as NRMA’s game-changing 'A Fire Inside' campaign. 

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Collaboration


A degree of turbulence in the market also provides an opportunity for all of us to take a step back and think about our ways of working. What got us here might not be the thing that moves us forward. Shaking up our processes and exploring new ways of working with partners could make the difference. Bringing media owners into the creative process early on, through workshops and ideation rather than in the final straight, opens up a world of possibilities for brands – allowing advertisers the opportunity to be part of the content journey, and giving publishers a deeper connection with what the brand wants to achieve. (Here’s how.) 

There is little doubt that a bumpy road lies ahead of us in 2023, but for the confident, creative and collaborative brands that embrace the power of big ideas, the ride might just be a lot smoother.  

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Footy on Nine Audio

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ALL CODES COVERED ON NINE AUDIO

Footy cuts deep into our culture and community. It’s powerful because it’s real, unscripted, and the stories live on long after the stadium lights go down.

In 2023, Nine Audio is your one-stop shop for official NRL and AFL coverage, with access to the best live games as well as pre and post-game commentary from some of the country’s leading broadcasters.

To find out what your brand can achieve with a premium footy on Nine Audio partnership, request a tailored response to help realise your marketing objectives today.

NRL ON NINE AUDIO IS
IN A LEAGUE OF ITS OWN

For decades, Nine Audio has brought the sport that we can't get enough of, rugby league, to the homes and hearts of listeners all around the country.

NRL offers 32 weeks of continuous conversation, spread across multiple competitions, providing opportunities to tell your brand story in and around key calendar moments – this year like never before.

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PREMIUM PROGRAMMING

Only Nine Radio has exclusive radio rights to the best premium games each weekend on 2GB and 4BC: Friday 8.00pm, Saturday 5.30pm and 7.30pm, and Sunday afternoons at 4.00pm. Giving brands the ability to integrate into live sport across multiple weekly touch points.

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PREMIUM TALENT

The Continuous Call Team’s high-profile heritage talent – Mark Levy, Darryl Brohman, Mark Riddell, David Morrow and Paul Gallen, as well as Boyd Cordner and Josh Morris – are joined by new member Allana Ferguson, a former star Jillaroo, in 2023.

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PREMIUM AUDIENCE

One in two (54%) of our football listeners are exclusive to Nine Radio – you can’t reach them anywhere else. With a national reach of nearly 2 million listeners per week, we talk to footy fans 24/7.

Source: Source: GfK Radio360 Ratings Survey 4 2023, 2GB Sydney or 4BC Brisbane Fri 7pm-10pm, Sat 1-10pm, Sun 1-7pm, 3AW Melbourne Fri 6pm-12MN, Sat 12-12MN, Sun 12-7pm, 6PR Perth, Sat 12-9pm, Sun 12-6pm, Cume (000s), Exclusive Cume (000s) (#M), National Cume Mon-Sun 5.30am-12MN Nine Radio 2GB, 3AW, 4BC, 6PR, AP10+, unless otherwise specified.

NINE'S NRL FANS CAN'T GET ENOUGH OF THE CONTINUOUS CALL TEAM

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OF NRL AUDIO CONTENT

We are a direct line to the nation’s footy fans, serving up the biggest and best rugby league Australia has to offer, with world-class analysis of all the action on and off the field.

THE PASSION FOR RUGBY LEAGUE DELIVERS
STRONG AUDIENCES ACROSS ALL AUDIO PLATFORMS

Continuous Call Team in Sydney

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Session Starts in June^

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NRL Podcast Downloads in June^

Source: Radio360 Ratings Sydney Survey 4 2023, Fri 7pm-10pm, Sat 1-10pm, Sun 1-7pm, Market Share (NRL Broadcasters Only), 2GB AP10+. ^Triton Australian Podcast Ranker June 2023, CCT, Six Tackles with Gus, 2GB Wide World of Sport, 100% Footy, Top Blokes, Stories of Origin, Triton Webcast Metrics, June 2023, Session Starts, Fri 7pm-10pm, Sat 1-10pm, Sun 1-7pm, 2GB
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THE PINNACLE OF WOMENS RUGBY LEAGUE
RIGHT HERE ON NINE AUDIO

Nine’s Wide World of Sports has made a landmark investment in the growth of women’s rugby league, with every game of the 2023 NRLW season to be broadcast live and free in HD on the 9Network and streamed on 9Now.

The biggest season of free-to-air rugby league in history just got bigger with the expanded 48-game NRLW season, kicking off on Saturday, July 22, and showcasing the women’s game on the platform with the biggest reach in the country.

The NRLW is set for an even bigger and better year in 2023 on Nine Audio.
With increased coverage across the 2023 season with full calls of State of Origin Games 1 and 2, and the NRLW Grand Final by our No.1 NRL call team. Plus, a dedicated weekly women in league segment on the Continuous Call Team and Wide World of Sports, and a weekly podcast dedicated to NRLW.

AFL ON NINE AUDIO: A NEW ERA OF LISTENING

When it comes to the AFL, Nine’s two football stations, 3AW and 6PR, are second to none. With longer pre-game and post-game analysis than anyone else, our coverage is unmatched.

We have extended our decades-long partnership with the AFL. For the first time, not only will our listeners have access to 3AW and 6PR’s unrivalled commentary and coverage through their local station, our new agreement incorporates full streaming rights across Australia, giving fans the ability to listen anywhere, anytime, on any device.

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NEW AFL STREAMING RIGHTS

Our two-year deal with the Australian Football League gives Nine Radio six matches to call each week on 3AW and 6PR. Plus, for the first time, these matches will be available through the 3AW and 6PR app and website. 

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ONE PLACE TO CATCH ALL THE ACTION

Nine Radio’s new broadcast rights deal ensures the only place to hear the biggest names and best opinions in footy is directly through Nine – the home of the AFL. 

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AN ALL-STAR LINEUP OF AFL BROADCASTERS

3AW has been proudly broadcasting Aussie Rules for almost 80 years and our commentary team for 2023 is arguably the best we've ever assembled. With talent such as Jacqui Felgate, Anthony Hudson, Leigh Matthews, Jimmy Bartel, Sam McClure and more, the stories of AFL will be told by Australia's greats.

NINE AUDIO'S PLATFORMS ARE A DIRECT LINE INTO
AFL FANS ACROSS THE NATION

3AW Melbourne

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Session Starts in June^

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AFL Podcast Downloads in June^

Source: GfK Radio360 Ratings, Melbourne Survey 4 2023, Market Share %, AFL Broadcasters Only, Fri 6pm-12MN, Sat 12-12MN, Sun 12-7pm, AP10+, unless otherwise specified. ^Triton Australian Podcast Ranker June 2023, 3AW is Footy, Real Footy, Footy Classified, Footy Nightline, 3AW Wide World of Sport, Triton Webcast Metrics, June 2023, Session Starts, Fri 7pm-10pm, Sat 1-10pm, Sun 1-7pm, 3AW or 6PR

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AFLW ON NINE AUDIO
A SPORTING REVOLUTION YOU'LL WANT TO HEAR

Brace yourself for fierce athleticism, unmatched skill and a level of passion that will leave you breathless. The women of AFLW are rewriting the history books, shattering barriers, and redefining what it means to be an athlete. From bone-crunching tackles to spectacular goals, every match is a testament to their dedication and resilience.

Don't miss a moment of this electrifying competition on Nine Audio, as heroes rise, rivalries ignite and legends are born. AFLW is where the spirit of the game meets the power of women, and it's a sporting revolution you won't want to miss!

The League will enter its second season with a full 18 teams and continues to go from strength to strength. The season will begin in August with the Home and Away season running for 10 Rounds with four weeks of Finals to follow and the Grand Final slated for November.

DIGITAL STREAMING OF PREMIUM SPORTING CONTENT IS ON THE RISE

CONTEXTUAL RELEVANCE MAKES YOUR MESSAGE WORK HARDER

With new contextual streaming opportunities now available through our Sports Fans Package, your brand can reach footy fans nationally across the NRL on 2GB and 4BC plus AFL on 3AW and 6PR. In fact, studies have also shown how ad-context alignment drives business outcomes:​

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Enhanced engagement with contextual advertising

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Average increase in purchase intent due to contextual alignment

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Increase in unaided awareness

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Lift in sales

Source: Radiocentre’s ‘Emotional Multiplier’ study & ARF’s contextual alignment study 2020.

THE HOME OF SPORTS PODCASTING

Nine's top sports journalists, experts and commentators keep sports fanatics informed and engaged across Australia all year round. On average, attracting 670,000 podcast downloads each month during football across sport categories.

Source: Triton Podcast Metrics, March-June 2023 Average, Total Nine, Downloads, Category = Sport.

ORIGINAL NINE FOOTY PODCASTS

IF IT MATTERS TO FANS, FOOTY ON NINE AUDIO WILL DELIVER

Sports marketing is a powerful tool that numerous brands have leveraged to deliver real success. Best of all, it’s a genre that works across virtually every industry. Why does it have such power? Because it has the winning ability to connect brands with fans.

Nine’s leading audio platforms offer just that. Connecting with footy fans who are passionate, highly engaged, have money to spend, and immerse themselves in premium footy content week after week across all codes.

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Big ideas make brands famous.
As does the power of premium sporting content.

And with the help of Powered by Nine, we have a big idea for every budget, underpinned by Australia’s best footy content spanning television, digital, print and radio. From the main game to the experts and the entertainers, we provide brands with an unrivalled platform to tell their story.

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Macca's season-long strategic campaign brought to life across Nine Radio

Challenge: To entrench Macca’s into the NRL audiences’ game-day ritual and become the favourite and most trusted QSR brand.

Solution: Macca’s combined a season-long naming rights partnership with clever creative executions and messaging across the Continuous Call Team’s weekend coverage, plus extensions into the Wide World of Sports program.

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A 'Who will deliver' segment analysing the player who the talent think will "deliver" for their team in the game.

A clever use of creative, leading listeners to believe they were hearing show talent enjoying their Macca’s delivery behind the scenes, with the mic accidentally left on.

Visual branding on studio TVs combined with on-air messaging gave Macca’s interactive ownership.

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Honda MPE's spring campaign brought to life through a finals partnership with 3AW footy

Challenge: Increase consideration and position the Honda MPE top of mind by re-establishing Honda Power Equipment as a premium brand.

Solution: By leveraging a 3AW footy finals partnership, Honda MPE unlocked the premium nature of Nine’s audio broadcasting. The conversation was extended with a focus on durability and reliability of their premium products through creative segments placing Honda MPE at the forefront in this space.

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Each week the commentary team in partnership with Honda nominated the most durable and reliable player of the day. Reflecting on the player who was a mainstay for the team and tapping into Honda’s brand traits of durability and reliability, it drove the brand story home with listeners.

To find out more about what your brand can achieve through a premium footy partnership with Nine Audio, request a tailored response to help realise your marketing objectives today.

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Powered Unpacked: Powered Predicts 2023

Powered Predicts 2023

Powered by Nine delivers crystal ball for brands, tapping into cultural trends data
to shape big ideas in 2023

Nine is using its own consumer trends research to create new formats for brands: culture feeds media and media feeds culture, says Powered by Nine's Director of Strategy & Creative Solutions, Toby Boon. Meanwhile, the latest Powered Predicts findings have significant implications for brand acquisition and retention strategies: 2023 is all about value revalued.  

Chief Sales Officer Michael Stephenson has challenged Nine’s Powered unit “to come up with bigger ideas in 2023”, says Head of Creative Solutions, Kate Waugh. To deliver, she’s tapping into Nine’s own trend-tracking research to feed media with the latest cultural insights. Powered by Nine's Head of Strategy, Steve Caunce, urges marketers to harness Powered Predicts data to shape their own plans – because unlike the plethora of trends reports flooding CMO inboxes, it’s grounded in reality.  

“Powered Predicts is designed to be practical so that it can be realistically applied to businesses. But it is also grounded in genuine consumer insight. Everything we put out there is backed up quantitatively because we survey everything with our own audiences,” says Caunce.  

Given the sheer weight of economic uncertainty today, robust evidence is critical, says Caunce. It means marketers can apply the findings with confidence to their own strategies.  

Nine is walking the walk, applying its cultural trends research to its own programming. Culture feeds media – and media feeds culture, Boon suggests. Waugh agrees. “Media continues to play a critical role in shifting the dynamic of cultural trends in mainstream conversations,” says Waugh.

She cites Married at First Sight as a standout, “It showcases the way we’re discussing the current relationship revolution, which would otherwise be seen in the shadows. More honest representation of sexuality, use of social media in relationships, and terms such as gas-lighting.” Big Miracles is another example. “It’s an honest portrayal of couples’ fertility journey,” says Waugh. “It’s triggering for some, but it’s asking others – and brands especially – to lean in on these journeys and add value.”

Value revalued: acquisition-retention impacts

Value is key going into 2023, Powered Predicts findings suggest.

Steve Caunce said it is the dominant theme of the trends uncovered in Nine’s research – and has major implications for marketers’ customer acquisition and retention strategies. The report dubs it 'value revalued'.  

“The cost of living is the biggest issue we are facing right now, and it’s affecting everybody, but it goes beyond that. Shortages of raw materials and workers, strained distribution, the destruction of our natural environment are all challenging and reshaping what consumers value or where they see value. This is being reflected by the fact that globally we are seeing consumers switch brands at unprecedented levels,” he said.  

“The key lesson for us is that it’s important that consumers feel some degree of control within the chaos. They want to feel empowered and they’re looking for help to do this, and it presents a really great opportunity for brands. In fact one of our 2023 Cultural Conversations this year is going to be on value as we aim to unpack how consumers want to see value from brands.”  

That insight will feed directly into Nine’s strategic work with advertisers, said Kate Waugh.  

“Value revalued is the most important Powered trend to come out of this research. Consumers are more considered in their purchasing behaviours and what they value has changed. They expect more from brands, mostly in the form of experiences, whether that be the experience in-store or online. At Nine, this type of trend will formulate our cross-platform, ideation, creativity and storytelling – and working with brands to ensure we’re adding value to the audiences.”  

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Balance required

Steve Caunce thinks marketers will find value from the Powered Predicts research because it signals shifts in sentiment and cultural trends – which gives brands a chance to understand and plan around those trends as they evolve.  

“For most marketers, being on this trajectory or this journey means there’s a smoother path to entry once momentum hits the mainstream,” he said.   

But he underlined that there is always a balance to be struck.  

“It’s important not to get caught up in trends that are fleeting" he says. 

"Meaningful cultural shifts that have scale and longevity are the ones that provide the greatest opportunity.”  

Explore Powered Predicts 2023.

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Powered Unpacked: Activision Blizzard CMO Fernando Machado

Activision Blizzard's Chief Marketing Officer: Fernando Machado

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"If you invest behind creativity, then unlock it, it can give you disproportional growth"
says Machado.

If you have the right relationships, and you are brave enough, together you will get your creativity over the line. Without that, brands will just continue to interrupt and in turn get ignored by their customers, suggests former Dove and Burger King marketing chief-turned-Activision Blizzard CMO, Fernando Machado. Nurturing ideas in a genuine partnership with your agency is critical – the team is everything. It’s an investment in time and it’s worth it. Get it right, like BK’s Whopper Detour did, and enjoy that 37:1 ROI.* 

Invest in creativity

 

Anointed by Forbes as one of the world’s three most influential CMOs, Activision Blizzard’s Fernando Machado previously directed the fortunes of Burger King and Unilever’s Dove, unleashing some of the world’s best known brand campaigns and driving massive growth. But, talking to Nine’s Director of Brand, Michele O’Neill, he says he could not have done it without his creative agency partners. In some cases, he moved in with them. Literally.

Meanwhile, Machado thinks the rush for engagement and attention by marketers could backfire: too many brands are mistaking interruption for creativity. “It’s not enough to just push the message anymore,” says Machado. “It all starts with the idea – and an idea is not going to fall on your lap by accident.” Agencies, he says, must then help marketers get it over the line and win over an army of corporate stakeholders, or risk the idea never coming to life.

Creativity “can be a source of competitive advantage for businesses and brands”, says Machado. But it requires underpinning foundations. “If you have the right people in place, if you have the right relationships, and if you are brave enough, through creativity you will be able to unlock growth. That’s what I try to do.”

Those building blocks can then support great ideas – and nurture them to life through often-perilous infancy.

“It all starts with the idea, but you also need to understand the people you want to reach, you need to understand your brand and the history of the brand, understand culture, what’s out there, what’s on the zeitgeist, and then work with the right people, with the right process to unlock that creativity, which will prepare results,” says Machado. 

Safe work never cuts through

Embedding those rules and structures means brands stand a better chance of unlocking creativity, he says, leading to disproportionate growth. Otherwise, chances are people will largely ignore whatever it is you’re trying to convey. Safe work never cuts through.

“In the world that we live in people have more important things to do than paying attention to your brand. So you may as well do something different, unique, engaging, that will earn people’s attention.” 

But pursuit of attention – a metric the ad industry is investing massive sums in to develop – can be counterproductive if it doesn’t result in real engagement.

“It really doesn’t work anymore to just interrupt people. You need to create something that will stand out, something that gives me something back, not just pushing the message at people,” says Machado.

“It’s all about the idea. And the idea will lead you to how you are going to execute. Of course, if you have a powerful visual [he cites Doves Sketches campaign] that can be an amazing shortcut in terms of attention, in terms of engagement.”

Nurture ideas together

The idea is everything, especially at Burger King where Machado spent seven years as CMO. He executed memorable, award-winning campaigns, from the rule-breaking visual masterpiece of Mouldy Whopper to Whopper Detour, breathing creativity into their late-to-market mobile ordering app and payment system.

With Detour, Burger King geo-fenced 14,000 McDonald’s locations across the US and gave customers a coupon for a 1 cent Whopper – if they opened the app at (or next to) a McDonald’s. The results were 1.5 million app downloads in nine days and the highest foot traffic to Burger King stores in four years, with their most successful ROI in years.

“Back in the day, it was the best ROI we had in terms of bringing new users to our app,” says Machado. Not bad for the launch of something as potentially humdrum as mobile payment.

“That’s where creativity comes in. I needed an idea. An idea was presented – and it was not exactly what Whopper Detour was. But that is the other thing – when amazing ideas are presented, you need to nurture them." 

“That’s why it’s so important to work closely with the creative team and the agency and be a real partnership, because we helped shape that together with FCB New York: ‘Hey, what if we did this? What if we did that? What if we use this idea to launch mobile order and payment?’ And honestly, it was love at first sight when we articulated it that way.”

The campaign generated mass press coverage. “You can now get a Whopper for 1 cent, only at McDonald’s. People are like, ‘No, no, no, Burger King, right? You mean Burger King?’ No, McDonald’s,” says Machado. “And that was the beauty of the idea, and people just went and had fun with it.”

The long game

Machado says he was able to build powerful brand platforms and campaigns because he also had closely aligned senior C-suite execs who understood the potential for disproportionate growth through creativity. Those relationships also contributed to his lengthy tenures – 18 years at Unilever and seven years as CMO at Burger King’s parent, RBI. The average CMO tenure globally is around 40 months.

Machado admitted that “if I were there for one or two years it would have been trickier. I would be much more short-term oriented because I would like to show results quickly”.

Being able to focus on key issues with a longer-term vision also enables brands to own and generate a legacy, says Machado, citing Dove’s leadership on female empowerment.

“If you concentrate in one area or in a few areas in your work consistently over time, you increase your chance of being able to own that. To this day, if I see an ad that is about self-confidence or real beauty, people watch it and they feel like, ‘Oh, that’s like Dove.’ Dove owns that.”

Live with the agency

Key to everything, Machado reiterates, is to partner with the agency genuinely and deeply. In some cases he moved in with them, literally – security pass, toothbrush and a desk. “I never treated the agency as a supplier. To me they are part of the team. I want them to understand how my business is doing, I want them to understand how difficult it can be to get things through with stakeholders. I want them to win and lose with me.

“When I was working with BBH New York my thumbprint would work to open the door because I was arriving so early. They gave me a desk. I had a phone number.

“Still, when I go to the BBH New York building, the guy who is at the door is still the same guy from back in 2005. And every time I go there he remembers my name because he’s a massive ABBA fan, so he sings Fernando every time. I’m not joking.”

Contact us for more information on how your brand can leverage the power of Nine to deliver real business outcomes.

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Powered Unpacked: new research into regional Australia unveils data brands shouldn’t ignore

New research into regional Australia unveils data brands shouldn't ignore

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Shift happens: Australia’s regional centres overtake metro growth but marketers risk repeating strategic errors, crimping ESOV

For the first time in over 40 years, population growth in regional Australia is outstripping capital cities, the latest ABS data shows. But new research from Nine and Pollinate finds that brand marketers are failing to fully tap this growth opportunity and own markets that rivals are yet to reach. Here’s how to cut through to 35 per cent of the population – and rising. 

New research unveils surprising data

Pollinate’s survey of 1,500 Australians in both regional and metro areas aimed to compare and contrast what they value and how that differs across markets. It found there are few real differences – exploding a common myth, according to Nathan Patrick, Commercial Director for Regional television at Nine. He thinks this has significant implications for brand marketing strategies.

“Over a long period of time there’s been a lot of misconception about the regional and metropolitan audiences, so it’s been really interesting to get this data to see where the similarities are,” says Patrick. “Finally we can go back to marketers and say ‘look, we’re telling the same story here – this is the audience and there is no difference’”.

Marjorie McBride, Insights Manager with Nine’s Group Audience Insights Division, agrees.

“What was most surprising to me was just how unanimous both metropolitan and regional Australians are in all aspects of life, but particularly when it comes to family life, friendships, social life and career aspirations,” she says of the research.

Graph_Metro Regional Similarities _ Pollinate

“Historically there has been this common misconception that regional Australians are vastly different to city dwellers, and that’s no longer the case. We need to acknowledge that there are large regional cities like Newcastle, Lake Macquarie, Geelong, Gold Coast, the Sunshine Coast, the Central Coast, all of which are quite metropolitan in nature These are the places experiencing the largest population growth.” 

Toby Boon, Director of Strategy and Insights for Powered by Nine, questions whether brands are fully alert to that sustained trend. In response, Nathan Patrick suggests solid regional marketing strategic foundations have been laid via initiatives such as Boom Town, but building on those initiatives stuttered during the pandemic as brands grappled with shifting dynamics. 

Unconscious underrepresentation

While media owners have recognised the sustained changes underway – The Block, Tree Change delivered record total television numbers, Shaynna Blaze’s Country Home Rescue recently hit our screens, and Byron Bay appears to be emerging as the new home of reality TV – Marjorie McBride points out that Pollinate’s research suggests there is more work to do. 

“It found that all Australians think that regional Australians are under-represented in the media,” McBride says.

“Over half of the people we surveyed in metro and in regional markets agree or believe that regional Australians are actually a good representation of what it means to be Australian, and even more representative than a metropolitan Australian.” 

Are brands conscious of that lack of representation? “I don’t know if they are conscious of it,” says Nathan Patrick. “But it is definitely coming to light in conversation.” 

More broadly, he thinks the size of the regional prize is starting to land, with marketers increasingly cognisant of the demographic changes playing out.  

“Northern New South Wales is now the third largest population in Australia. It goes Sydney, Melbourne, then Northern New South Wales – it is bigger than Brisbane There has been a lot of work, especially from our end, trying to educate people around that."

"It is finally getting a positive impact and we have definitely seen the advertiser pool grow” Patrick says.

Premium v peanuts

Despite the similarities between metro and regional audience values, Patrick warns brands not to take a one-size-fits-all approach, saying: “What works for McDonald’s or what works for Woolworths is different, and the education around that is really important.” 

But he insists there is one underlying rule of thumb: Don’t buy junk inventory. 

“You can’t just keep buying the cheapest CPM if you want to move the needle It’s just frequency, frequency, frequency. And from an auditing perspective, premium is where the audience is.” 

Patrick points to the 'A Fire Inside' documentary made with Powered and Initiative for IAG, as an example of how brands can cut through to both regional and metro Australia by taking a more thoughtful - and premium - approach. The 90-minute film and associated advertising assets ultimately reached 12 million Australians and became Australia’s most watched documentary in the summer of 2021. 

Toby Boon thinks the campaign’s success was due to its recognition and linkage of natural disasters in regional Australia and the huge impact of bushfires on metropolitan life – connecting people with Australian stories wherever they are from. 

Patrick suggests brands can build on those connections through news channels regionally via the WIN network. “WIN news delivers great cut-through in those communities because it educates and gives something back. As brands you have to be ingrained in such communities.” 

ESOV boost

Patrick thinks advertisers can also find greater cut-through in regional areas due to reduced clutter, “because a lot of their competitors aren’t advertising there yet”.  

That view is backed up by marketing effectiveness rules such as ESOV (enhanced share of voice) which states that brands which spend above their market share – going hard on reach and long on brand – achieve higher growth than those that do not. 

Which is why cutting regional spend when budgets come under pressure could be a disastrous recipe for brand strength, and ultimately sales.  

“That is one thing we try and drill into the market. Don’t just cut regional because it is the easiest thing to do,” says Patrick. “It is actually 35 per cent of the population. There is an opportunity to own that space.” 

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Cost of living crunch tops climate change, healthcare as top concern for Aussies – but here’s why pure price promotion won’t save you

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Thought Leadership

Cost of living crunch tops climate change, healthcare as top concern for Aussies – but here’s why pure price promotion won’t save you

Six in 10 Australians are kept awake at night by the rising cost of living, new Powered by Nine research has found, yet consumer spending remains strong. How should marketers navigate these uncertain waters? As Powered by Nine’s Toby Boon writes, reaching the consideration set while competitors race to the bottom on price can deliver market-share gold.

Cost of living is the number one social concern for 60 per cent of Australians, ahead of climate change and healthcare, according to Powered by Nine’s latest Cultural Conversation research, 'The Revolution will be Advertised'.

The study is the latest to flag growing concerns over rising prices. In recent months the likes of Beyond Blue, Australian National University, JWS Research and consumer group CHOICE have all released survey results highlighting the pressures on everyday spending as the issue keeping Aussie consumers up at night.

That’s backed up by both the most recent ANZ-Roy Morgan Consumer Confidence Index and the Westpac-Melbourne Institute Index of Consumer Sentiment dropping back from a September bounce.

Marketers might therefore be forgiven a degree of confusion, as consumer spending remains relatively strong against this less than rosy backdrop.

TobyBoonHeadshot

Toby Boon
Director of Strategy & Insights
Powered by Nine

But while the headlines may be sending mixed messages, marketers need only look a little deeper to find some degree of clarity. Consumer Pulse, Nine’s monthly survey canvassing the attitudes, purchase intent and mood of more than 2,000 Australians across our television, radio, print and digital audiences, has been tracking trends in consumer sentiment since early 2020.

The most recent Consumer Pulse found that while the majority of respondents (55 per cent) feel that they are in a comfortable financial position, for the key 18-54 demographic the average dips to 46 per cent – with consumers particularly feeling the crunch on groceries, utilities and fuel. Twenty per cent of that same audience are feeling under pressure financially.

It would be tempting, therefore, for marketers to rush towards tactical, price-based messaging. Of course, there are benefits to this approach – driving sales, and letting customers know that your brand has their back in tough times. But that is only part of the story. Beyond the need to manage their budget, consumers appear to be sending a signal that the next three months will be about cutting things back, not cutting them out completely. Meal delivery might be once a week, rather than twice. Trips to the cinema might be substituted for streaming the latest release on Pay-Per-View or SVOD.

Rather than denying themselves completely, Australians will become more selective in how and where they purchase. The survey showed 84 per cent are happy to pay more for quality, with a similar number (83 per cent) feeling more confident when they know that they are getting a superior product or service. There is a baseline “quality of life” that Aussies expect to enjoy, and most don’t anticipate that they will decrease spend on the essentials (e.g. groceries, utilities, telco, insurance).

Even on “nice to have” spending categories, such as holidays, pets and subscription TV, the majority of Nine’s audience have yet to reduce their financial outlay. In fact, more than one in five consider their SVOD subscriptions to be permanent “must haves” and one in four feel the same way about their news subscriptions.

As Australians leverage this selective spending power, key priorities for marketers must be growing market share and owning more space amongst the consideration set.

When competitors are racing to the bottom on price, the winning brands will be the ones achieving both reach and dominating the consideration phase in order to differentiate their products and make them memorable.

The temptation to play it safe in an unpredictable market is understandable, but when this becomes the universal response across an entire category we’re left not with impactful messages but tactical advertising as cultural wallpaper. There is an opportunity for brands that embrace deeper partnerships, bold creativity and integration to lead the pack.

In fact, brands might best succeed by mirroring the behaviour of their customer base – leaning into quality over quantity, and investing with media owners that can deliver big ideas via a full-funnel, cross-platform partnership at scale.

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Powered Unpacked: the winning ad of Nine’s State of Originality million

Powered Unpacked

Menulog: the winning ad of Nine's State of Originality million

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How to win audiences and a million dollars in media: Own your mistakes, solve them with creativity, move fast - and ask 'What would Wendell Sailor do?'

Vulnerability, wit and irreverence: Thinkerbell's Adam Ferrier and Nine’s Michele O’Neill unpack what makes a million dollar-winning ad after Menulog’s rapid readjustment won over State of Origin audiences – and the State of Originality judges.

The winning ad

How to win a million dollars in media? Shoot Wendell Sailor brushing his teeth. After a State of Origin campaign drew less than glowing feedback from some fans, Menulog quickly read the room – trusting Thinkerbell to deliver something fresher, fast. 

Whilst the anthemic global ad was a hit with some fans, for others it lacked a clear cultural connection to a distinctly local event. But Menulog’s rapid response brought home the bacon – and the $1 million State of Originality media prize from Nine for best creative use of the platform.

The Katy Perry ad, aired on high repetition during Origin One, “received, er, mixed reviews”, per Thinkerbell’s Adam Ferrier. But the brand took the criticism on the chin and decided to do something about it before the second game in the series, 10 days later.

When in doubt, Wendell

The solution was to go back to basics and “re-instill Menulog’s brand proposition, which is around bringing unexpected moments of joy to people,” says Ferrier. How? Call in dual code legend Wendell Sailor – and hand him a toothbrush.

“We shot three ads with Wendell where he doesn’t do a whole lot. If we were accused of being a bit over the top in Game One, then we wanted to have a really restrained, creatively neutral ad for Game Two,” adds Ferrier.

“So in response to fans saying ‘What are you doing? [the Katy Perry ad] is completely over the top for State of Origin’, we put a State of Origin icon in the ad, showed him not doing too much, had a bit of irreverence and played that back to the audience – and they loved it.”

Menulog’s cheeky response to criticism was key to winning over fans, Ferrier suggests.

“It’s very rare these days for brands to lean into their foibles, dial it up and join in the conversation. Menulog was prepared to do that – and reaped the rewards in terms of changing consumer sentiment around almost immediately. It was great.”

 

Million-dollar question, answered

The rapid response was what set Menulog apart with State of Originality judges, according to Michele O’Neill, Director, Powered Enterprise.

“We were looking at strategy, emotion, craft – and originality was a really big part of it. Not all the work that showed up was particularly original. But one thing that galvanised the judges was its agility – and the fact that Menulog was listening,” says O’Neill. “Another CMO could have just ridden it out. But instead, they really seized the moment.”

In other words, from Powered by Nine's Director of Strategy & Insights, Toby Boon, “it was a diamond made under pressure”.

Thinkerbell’s Ferrier agrees, but both agency and brand were aligned on the need to engage – and there was no option other than to move fast.

“There were 10 days between State of Origin One and Two. So from concept to execution for the three ads was really, really quick. It couldn’t have happened if we weren’t on the same page.”

Own your mistakes, win

Ferrier, a consumer psychologist, credits Menulog for leaning into its fears and owning its mistakes. “People love it when brands do that, there’s a real authenticity – we knew we were on a sure footing because the psychology behind the campaign is something people respect.”

He thinks more brands would benefit from showing vulnerability. “It’s a massive opportunity for marketers,” says Ferrier, pointing to the gains made by KFC in the UK when restaurants ran out of chicken, flipping its brand to apologise via an ad reading “Fck, we’re sorry”.

“When brands lean into the mistakes they make, consumers love it – and it’s amazing it doesn’t happen more often.”

That approach requires a strong foundation of trust between brand and agency, which can only be built over time, according to Michele O’Neill, who spent the best part of three decades as a global planning and strategy lead in London and Paris before returning to Australia. But when brands and agencies trust each other to experiment – and occasionally fail – the longer-term results, and partnership, are stronger.

Ferrier says that approach also fosters greater creativity, in turn raising marketing’s standing within corporate hierarchies.

“Marketers used to be desperate to try and understand the language of the board and the CEO – thinking they had to speak a whole different language to get their attention. Whereas now, I think the board and the CEO are looking at the CMO thinking, ‘In my entire organisation, that’s the person who understands consumer and brand intangible value and creativity. That’s the person I want to get to know’,” suggests Ferrier.

“That person is starting to have much more influence within organisations – and so we’re seeing businesses becoming more brand-led and using the secret weapon of creativity to make stuff happen.”

Brands: plan ahead

Brands keen to creatively harness major cultural moments – should plan ahead, urges Michele O’Neill.

“I’d suggest for everyone that they start thinking earlier about how they bring big ideas to the table, because there’s this moment in time when everyone’s going to be watching – there were over three million this year across linear and BVOD,” she says.

“Those sort of moments in time galvanise people, they give them conversations for days afterwards, and everyone will be watching again next year.”

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Powered Unpacked: emerging travel trends marketers need to know

Powered Unpacked

The Future of Travel: Are you Ready?

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‘Riches to be made’ in sustainable, niche travel, extended remote working holidays: Four key post-COVID travel trends marketers should understand.

Australians’ travel habits have irrevocably changed, as a 40 per cent remote workforce realises it can work from anywhere. But “Wandering Workers” are just one of the trends identified in Nine’s State of the Nation Travel report for 2022. There are “New Frontiers” and deeper levels of expertise Australians are searching for to spend tens of billions of travel dollars each year. One expert’s take? “Regenerative Travel” is where the riches are to be made.

Cultural shifts and emerging travel trends

At the peak of Australia’s COVID lockdowns it was possible to imagine a future of roving digital nomads, a large workforce that didn’t need to be in an office but could work from anywhere at any time. That hasn’t exactly happened.

Instead, travel experts at Nine and from the industry say, the cultural shifts have been more subtle – but they have nonetheless fundamentally changed how Australians roam and holiday around the world. It’s worth understanding them to understand how to reach those people.

Nine partnered with The Future Laboratory to take a closer look into the future of travel with detailed analysis and strategic insight, combining data from Nine audience intelligence with The Future Laboratory’s expert trends intelligence.

There were eight key trends identified as emerging in travel across Australia and the world – below are four of them.

Wandering Workers

Last year 40 per cent of Australia’s workforce were remote and mobile, The Future Laboratory’s Barry Mowszowski said. Those people are realising they can work from anywhere, too. “They’re not just people schlepping around the world avoiding going to an office from nine to five. How do we cater to that ecosystem of needs from a holistic travel point of view?” he asked. “It’s much more complex in terms of understanding their needs than people just booking a one-way ticket to a destination.”

But interestingly, the large digital nomad population hasn’t appeared. What has happened instead is the extended holiday. “Even just before the pandemic, the idea was that there was this group of people who didn’t have offices and who could travel around the world and work as they go,” Ben Groundwater, Nine Publishing travel writer and podcast host, said.

“Those people exist. But maybe they’re not going to be permanent digital nomads moving around the world their entire lives. It might mean that they can take six weeks rather than two weeks and go to another destination with their family, with their friends, just by themselves, and have a holiday, but also work at the same time.”

Those ones are the Wandering Workers.

Regenerative Travel

More Australian travellers are conscious of their footprint, both environmentally and financially, when they arrive at their destination. In fact, the idea of being conscious of their footprint was the second most important consideration after the destination itself, per Airbnb and studies by The Economist, Mowszowski said. “The whole idea is that you have a reduced footprint.” There’s a fashion brand in Portugal, for example, ISTO, that offers travellers tours of its factory to educate them on the supply chain and manufacturing process. “It’s really interesting when you think about regenerative travel through a holistic proposition of what’s happening globally,” Mowszowski said. “Because that’s where the riches are to be made from a travel sector point of view to cater to that appetite within Australia and globally.”

It’s “a bit of a reset”, Groundwater added. “The pandemic gave everyone two years to basically sit back and consider the way they travel and the way they want to travel in future, and the effect that their travel has been having in the past on the world,” he said. “It’s driven by the brands at the moment, by travel companies, by tour companies, by media as well. This is becoming very important as we look towards the future.”

New Frontiers

There are some wild adventure holidays and experiences out there. A new one that’s coming is the ultra-luxury, ultra-wealthy blimp ride. OceanSky cruises, for US$210,000 dollars (A$301,000), offer multi-day expeditions to the North Pole – without a carbon footprint. “But juxtapose that with space travel. So at the Kennedy Space Centre there is an air balloon lift. For US$120,000, slightly cheaper, you can join one of 300 people going into space from 2024,” Mowszowski said. It’s part of the New Frontiers trend, which is changing the idea of luxury from a high-end place to a niche experience.

Oceansky

“Although those high-end luxury experiences do tend to hog the headlines and really sound amazing, for everyday travellers, there’s all sorts of stuff you can do out there that will cater to exactly what you want to achieve and experience,” Groundwater said.

“If you look at your social media feed right now, everyone’s in Italy or France. We’ve realised that our opportunities to travel are finite and that we may not have the chance to go to these incredible places, to go to Machu Picchu, to Antarctica, to the Galapagos.”

Educated Expertise

With new frontiers, more sustainable, regenerative experiences and wandering while working comes a need to understand places in more depth – Educated Expertise. There’s been a shift away from artificial intelligence and chatbots, Mowszowski said, towards “travel strategists” – another term for travel agents – and deep research.

“There’s so much emotion that goes into travel for people. This is something that you plan for and save up for years, and you want to get it right, and you want to enjoy yourself,” Groundwater said.

“That human interaction is just invaluable, really.”

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How Tourism NT leveraged a high-impact, cross-media partnership with Nine, to bring Aboriginal culture to the forefront of travel.

In 2022, Tourism NT briefed Nine to drive a connection between our audience and the cultural landscape of the Northern Territory, with key events such as the Darwin Festival, Barunga Festival, Desert Mob and Desert Song Festival at the forefront of the campaign.

The objective was to encourage an audience interested in arts, music and culture to consider travelling to the NT, by harnessing the power of Nine’s ecosystem to excite them about the opportunities.

Powered by Nine’s Kath Solly, Group Creative Solutions Manager, and Bradley Johnston, Content Producer, developed a high-impact, cross-media approach to allow Tourism NT to reignite Australia’s appetite for travel and appreciation for the Northern Territory’s rich Aboriginal history.

Over the last few years Australia’s tourism industry, along with the rest of the world, has been struggling to stay afloat. With back-and-forth border closes, restriction changes and last-minute cancellations now a thing of the past, getting back into travelling has never felt so good.

Today, more than ever, tourism bodies are fighting for audience and visitors to encourage them to take their saved-up annual leave and spend travel budgets to visit somewhere on their doorstep – in Australia.

The key challenge is being heard above all the noise. Travel-related advertising is EVERYWHERE right now, with international and interstate tourism bodies flooding the media with enticing offers and experiences to put their destinations on the map in 2022.

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Kath Solly,
Group Creative Solutions Manager,
Powered by Nine

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Bradley Johnston,
Content Producer,
Powered by Nine

How did Tourism NT stand out in such an over-saturated travel market?

In 2022, Tourism NT and Nine, in partnership with Atomic212, joined forces to bring Australian Aboriginal culture to the forefront. Tourism NT focused less on reaching travel intenders and those looking for a holiday destination and more on culture, art, music and event lovers, by making a trip to the NT a key drawcard.

The Northern Territory’s events have something totally different to offer than any other destination in Australia. The campaign proposition to the culture seeking audience explores how it is entertainment but not as you know it. Because events in the Territory allow you to connect with your passions on a deeper level. From art and music to food and cars, the Territory puts on events like nowhere else. Here you can get closer to, touch and immerse yourself in your passions, forming a deeper connection with arts and culture. There will be an overarching message that these events are all unique to the NT and different in every sense.

Publishing - NT Tourism

We wanted to ensure that the cultural and artistic preciousness of the Northern Territory was brought to life across all our assets. With that in mind we created a cross-platform campaign employing Nine’s Total Audio and Total Publishing platforms to drive cut-through and reach with unique creative executions. The campaign shone a light on “Stories Worth Travelling For”, putting the rich culture of the Northern Territory at the forefront of every content piece.

The power of audio came to the fore. By harnessing the scale and reach of Nine Audio, aligned to the beautiful sounds of the Northern Territory, Nine created audio-immersive content that spoke directly to the key events in the NT to entice our culture-loving audience.

These immersives were peppered with the rich sounds of music and nature that are so special to the Northern Territory. All you have to do is close your eyes and listen to these audio clips to feel instantly immersed in the culture of the place.

Alongside radio, a high-impact campaign spanning digital and print ensured that culture, art and music was the main feature of the campaign. Tourism NT wrapped Nine’s art-focused, newspaper-inserted Spectrum magazine with powerful imagery putting Aboriginal culture at the forefront of the campaign and reminding our audience of Australia’s rich cultural heritage.

Digital - NT Tourism

Through further online immersive and native content with Traveller, our Powered Studios team produced content that highlighted the beautiful imagery and dreamy landscape of the NT. Content across Traveller was aimed directly at the discrete culture-loving audience, while also appealing to the older travel-intender audience with art and culture in mind when planning their travel destinations.

The campaign started a month prior to the program of events to drive ticket sales and long-weekend travel planning to the Northern Territory.

Headshot Tony
“Tourism NT can’t outshout and outspend other destinations in the highly competitive tourism advertising market, to cut through we have to be innovative and rely on media partners who share our vision to make the NT the premiere destination for Aboriginal cultural experiences and to be truly ‘Different in every sense'. Nine is one of those partners who consistently support our messaging and provide return on investment that grows the value of the holiday market in the Northern Territory.”

- Tony Quarmby, Executive Director Marketing, Tourism NT
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Powered Unpacked: the new wave of wealth

Powered Unpacked

Millennials set to defy the economic roller coaster and build their wealth

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Most Millennials consume finance media but not confident about money, despite a $3.5 trillion inheritance coming – brands can help

There’s an unfair image of Millennials out there that paints them as poor financial managers, economics journalist Jess Irvine says. But they’re hungrier for information and advice than any generation before them. Despite this, a new survey from Nine has found that they’re becoming less sure of themselves. And with more than seven million Australians aged 18 to 39 set to inherit $320,000 each over the next 20 years – that’s $3.5 trillion in total – the brands that share smart information that doesn’t oversimplify things can help these Millennials – and themselves.

The new wave of wealth

Australia’s biggest and most valuable cohort, the seven million 18-to 39-year-olds known as Millennials, are unsure about how to invest their money but hungry for information, presenting huge opportunities for brands.

A new study from Powered by Nine, in partnership with The Lab, interviewed people in that cohort and conducted social listening and quantitative research through Nine’s Consumer Pulse audience panel to understand Millennials’ approach to finance.

The proportion who feel “extremely confident” about their financial skills has plummeted to just 14 per cent – down from 20 per cent a year ago. Seventy-two per cent listen to business and money podcasts, while 28 per cent follow a “finfluencer” online.

“These audiences are still incredibly ambitious, they are progressive and they're diverse, but ultimately what they see as success is being redefined, and it's probably different to what it was with their predecessors,” Nine’s Client Director for Finance, Tech and Telco, Ben Thomas, says.

Hunger for information

“They're looking to other things than purely financial success, such as job satisfaction, but they're still incredibly focused on growing long-term wealth and setting themselves up for retirement. So actually, in that sense, they’re not that different.”

Jess Irvine is the Senior Economics Writer for The Sydney Morning Herald and The Age, and she reckons the 18-to 39-year-olds have some of the deepest “hunger for information”.

“But as for getting access to trusted information that is credible, that is looking at your whole financial situation, I think that's a real gap in the market,” she said.

“People are so scared, but money is really quite simple - it hasn't changed. You earn an income, you spend less than you earn, and then you have some savings to nurture you when you are in retirement and you can't work anymore.”

Finding new pathways to wealth

Nine’s research found that Millennials will inherit $3.5 trillion over the next 20 years as a massive intergenerational wealth transfer takes place. That’s $320,000 per person. Yet there’s a sense that Millennials are not necessarily good with money – too busy eating smashed avocado to save it – that is inaccurate, Irvine says.

“There's a real boomer hate session happening with Millennials and I think it's completely unfair,” Irvine said.

“Younger Australians in this demographic are caught in some tectonic shifts in our economy. Housing affordability is a huge challenge - it is just so much harder to save a deposit and get on the home ownership pathway. At the same time, ultra-low interest rates have meant that it's very hard to save, to get a return on your money in the bank.”

And so those younger people have done the logical thing, which is to investigate other investment areas – like the share market and cryptocurrencies. Finance brands can take lessons from the “finfluencers” to make smart, helpful information available to them.

“The reason that finfluencers have had such a fast rise in profile is because they're relatable, and provide easy-to-access information in the channels and platforms where this audience  already is,” Ben Thomas said.

“For brands, that doesn't mean oversimplifying things. I think that's the key thing as we work through this for brands. What's the right tone? What can they bring to the conversation which really adds to what this new wave of wealth is looking for?”

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