On 4 February 2022 Nine issued an advice that personal information relating to current and former employees of Nine Radio was exposed in a cyber attack against Nine’s external payroll software provider, Frontier Software Pty Ltd (Frontier). The February advice is available here.

Frontier has recently advised Nine that, following a manual review of the files that were accessed in the cyber attack, it has become aware that additional personal information of current and former employees of Nine was exposed in the cyber attack.

Additional personal information exposed

Frontier has identified a further four files that were exposed in the cyber attack containing personal information of 1,106 current and former employees of Nine from 2016 which includes the employees covered by the Previous Notification (First Group) and an additional 652 current and former employees (Second Group).

Each of those files contains different information relating to the individuals as follows:

File	Personal Information
1	Surname, initial of first name, TFN, super fund number, amount for payment of super and any super contribution rate for the payment cycle
2	Full name, date of birth, super fund number for 529 and address for 173 individuals
3	Surname, initial of first name, super fund name, amount paid in most recent payment cycle and super payments
4	Surname, initial of first name, super fund name, amount paid in most recent payment cycle and super payments

Further support from Nine

If you are concerned about this incident then please contact us at privacy@nine.com.au and we can confirm what personal information of yours was exposed.

Frontier has once again confirmed to Nine that the information was deleted by the entity responsible for the cyber attack. We have not identified any misuse of the information which was accessed from Frontier from our own ongoing monitoring.

Nine continues to engage ID Care, which can provide free expert and independent support to the current and former employees impacted by this incident. You can contact ID Care at https://www.idcare.org/contact/get-help and provide referral code ID-CNG22. They can provide you with a case manager for practical digital identity recovery and response as well as counselling support.

Nine has contacted the ATO to flag those affected TFNs for any suspicious activity. Please note we are aware that this incident has caused the ATO to lock certain accounts. ID Care can support you with dealing with these issues or else you can contact the ATO’s Client Identity Support Centre on 1800 467 033 Monday to Friday 8.00am to 6.00pm AEST and via this link.

If you have any questions about this, please contact us by email to privacy@nine.com.au. We will have colleagues from our People and Culture team ready to speak to affected people.

Some of the affected individuals are former employees of Nine for whom Nine no longer has contact details. If you know any former colleagues from 2016 please ask them to contact Nine at privacy@nine.com.au to confirm if they were affected by this incident.

Monday, August 8, 2022