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Challenge

Banking on a Revolution with Airwallex

Despite being a global success story, Airwallex a financial tech company, faced a local challenge: low brand awareness, rising competitive pressure and a brand perception that lagged behind product capability. Airwallex needed to accelerate brand growth and reposition how it was understood by Australian business decision makers.

By tapping into the frustrations many businesses experience with outdated global banking systems and fragmented financial operations, Airwallex set out to fuel comprehension of its world-class financial operating system and establish its platform as the benchmark for the future of finance in Australia.

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Solution

The currency of trust

By leveraging the authority of The Australian Financial Review (AFR), Airwallex was positioned at the centre of Australia’s most important business conversations, driving brand awareness and credibility among senior business decision makers and AFR audiences alike.

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The Financial Review Future of Finance Forum, presented by Airwallex, brought together leading voices across finance, payments and technology, including Lynn Kraus (CEO, Australian Payments Plus), Alan Machet (Group Country Manager, VISA), and Toby Walsh (Scientia Professor of AI), as well as Shannon Scott (Chief Product Officer, Airwallex) and Cosima Marriner (Editor, The Australian Financial Review), to discuss the next frontier of digital assets and AI, and the future of financial infrastructure.

The event was anchored in an AFR Insights white paper, From Risk to Resilience – Rethinking Global Finance for Modern Business, which served as the intellectual backbone of Airwallex’s AFR partnership, and reinforced Airwallex’s place as a global leader in modern financial operating systems. An immersive digital advertorial and special print reports extended the conversation beyond the event itself, amplifying the whitepaper insights and reaching influential audiences on AFR’s print and digital platforms.

Using the power of the broader Nine ecosystem, Airwallex became unmissable. Through leveraging the authority of The Sydney Morning Herald with a 5-part editorial series housed in a collection with a homepage driver to always-on executions on 9Now, nine.com.au, metro mastheads and HBO Max, ensured Airwallex dominated Nine’s digital ecosystem, while further integration into the business-centric podcast, The Contrarians, via host reads, built authentic rapport with engaged audio business audiences and decision makers.

Results

When a digital innovator aligns with Australia’s most trusted business masthead, the market takes notice. The AFR partnership worked to shift perception and strengthen trust in the Airwallex brand. Delivering: 

70%

positive sentiment towards creative

66%

increase in action intent

13% PPT

lift in the perception that the platform “is a modern financial management platform for global business".

2%

lift in brand familiarity

Source: On-Device Brand Uplift Study 2025/2026

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“Partnering with Nine and the AFR was a strategic evolution for Airwallex. By moving beyond a traditional ad buy to co-authoring white papers and presenting the Future of Finance forum, we’ve embedded our brand within the national business conversation. It has been instrumental in establishing Airwallex as the AI-native financial operating system for modern Australian enterprises.”

Jennifer Snell - Marketing Director, Airwallex

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